Frequently Asked Questions

It works on Android & iPhone but not Windows, it therefore covers 98%+ of the market.

For IOS we support IOS 10.0 and onwards. With a need for 29.6MB for storage. This means that

For Android we support from 5.1 to but ideally would like 8.0 software. We need 6MB for storage.

No, the standard model is for the claim information to go to the broker and the insured.  If the broker wants it to go to an insurer or claims contact point then it can be defined to work in that way but the standard approach is for Broker & Insured.

Data is held securely and is backed up daily with each back-up being retained for a period of 7 days. We use Amazon Web Services which creates a Virtual Private Cloud for any intra-systems communications. Media is stored on Amazon’s S3 service, which is designed to deliver 99.999999999% durability.

You can save the info in a pdf format and attach it to client records or copy and paste text into the system.  Auto integration would be something looked as part of a road-map with the right system providers.  One thing for sure, it’s often easier to read than someone’s handwriting!

No! We’ve launched Property and Liability claims reporting functions on the app, available at no extra cost.

The claims data is stored on the phone when the claim is being input. This means that even if the user presses “send” when they have no signal, the data will be stored on the phone and is  submitted when they have the suitable connection to do so.

Go to the App store and search for “Claims Made Easy”. Simply download the app, it’s really that easy! Once the app is downloaded drivers input specific information chosen by the broker to set it up.

Data held is backed up daily and retained for a period of 7 days. We use Amazon Web Services which creates a Virtual Private Cloud for any intra-systems communications. Media is stored on Amazon’s S3 service, which is designed to deliver 99.999999999% durability.

One of the big benefits of the app is that it works independently of insurer.  The standard model is that the broker sends the information to the insurer but this can be automated if the broker wishes.  A broker can point the information flow for each client at a specific insurer and change this as the insurer changes.

A download is where the app is downloaded from the app store by a client, if there are 20 drivers who all download the app then this will be counted at 20 downloads.

Yes, we will incorporate branding by using a logo of your choice and a hexadecimal colour (usually taken from logo) to be the background colour of the app.  It presents you as innovative and if you wanted to co-brand the app for a customer you can do that as well.

Yes, you can decide what fields of information regarding driver information you want to include, including date of birth, sex and driving license information.  This information is captured up front and not filled in on the roadside.