‘API KEY NOT VALID’ suggests that your mobile number has already been used to register on the app.
To fix this, you should delete and reinstall the app.
If you have an iPhone you just need to delete and reinstall the app. If you have an Android device, you should.
Delete and reinstall the app.
On an Android phone select the year of birth first and then select month then date.
The claims data is stored on the phone when the claim is being recorded. This means the data will be saved on the phone and can be submitted when you have a suitable connection.
Yes. Although the app is designed to be used at the scene of the incident, you can fill out the report at a later time. You will be required you to manually import the location and upload any photographs you have taken.
Data is held securely and is backed up daily with each back-up being retained for a period of 7 days. We use Amazon Web Services which creates a Virtual Private Cloud for any intra-systems communications. Media is stored on Amazon’s S3 service, which is designed to deliver 99.999999999% durability.
Under GDPR laws, your information is securely stored and cannot be used for anything other than the purpose of the app.
The claims data is stored on the phone when the claim is being recorded. This means the data will be saved on the phone and can be submitted when you have a suitable connection.
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