Frequently asked questions

Our FAQ section covers the most common questions about our products and features. If you don’t find what you need, feel free to reach out.

Fast answers to common questions

No. While motor is a core focus, our technology covers far more than that. As standard, we offer reporting modules for motor, property, and liability claims, alongside bespoke modules for more specialist lines such as High Net Worth, travel, and marine. We work closely with clients to tailor the technology to their specific business needs.

Anyone business who needs to report insurance claims – whether you’re a fleet driver at the scene, or a transport manager or broker at a desk. Our technology lets you report claims quickly, in as little as 8–10 minutes, capturing all key details instantly.

Yes. Our white-label apps and webforms are fully customisable, so you can decide exactly what information your clients or drivers capture. Alternatively, you can use our standard setup, which covers all the key insurance information out of the box.

Our webforms require a data signal to submit a report. If you have one of our apps downloaded, though, you can still capture key details at the scene and send the report as soon as a signal becomes available.

Using a unique client reference number, you control where your clients’ or drivers’ reports are sent – to yourself for review, directly to the insurer, or to any other third party. You decide the flow of notification.

Yes, across 10,000+ claims reported annually, we currently report directly into 22 insurers and counting.

Yes, we have an API endpoint built and ready for use. This means we can automatically feed claims reports into any third-party system – either all claims or a select amount based on notification rules.

Available to the app or webform owner, the back-office portal is our online portal that holds all your clients’ or drivers’ claims reports and data.

Data is held securely and is backed up daily with each back-up being retained for a period of 7 days. We use Amazon Web Services which creates a Virtual Private Cloud for any intra-systems communications. Media is stored on Amazon’s S3 service, which is designed to deliver 99.999999999% durability.

Due to improved First Notification of Loss reporting times, we help reduce uninsured losses, future premiums and costly credit hire charges. Leading to 22% claims cost savings.

Get in touch and we’ll send you a copy of our product and pricing guide.